![]() ![]() Once you’ve located your phone’s IMEI number, you’ll need to contact us so we can provide instructions on how to unlock your device, and if an unlocking fee will apply.Ĭall 13 22 00 and say, ‘unlock device option’ when prompted. On the SIM card tray or back of the phone, depending on your phone model.From the Settings menu, select General > About > IMEI.There are three ways to locate the IMEI number for your iPhone: Find it printed on the original box your device came in.In the Settings menu, select About Device > Status.There are four ways to locate the IMEI number for your Android device: To unlock your Pre-Paid device, you’ll need to find your phone’s IMEI number. $25 for devices activated for six months to two years.$80 for devices that have never been activated, or active for six months or less.You can unlock your Telstra Pre-Paid mobile, iPhone or mobile broadband devices so they work on another network. If your service has been active for over two years, we don’t charge an unlocking fee, but if your service has been active for less than two years, we charge: ![]()
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